FAQs - Technicals / Installation / Client Errors

Study

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Basic installation / voting / lag issues

1.1When I download the game, dreamms.exe is deletedTurn off Windows Defender by going into Windows Security > Virus & Thread Protection > Under Virus & thread protections settings. Click on Manage settings. > Real-time protection (off). Don't forget to turn back on.
Add the DreamMS folder to your exclusions (Virus & Threat Protection > Manage Settings > Add or remove exclusions > Add an Exclusion > Select the full DreamMS folder)

https://www.windowscentral.com/how-exclude-files-and-folders-windows-defender-antivirus-scans
1.2How do I change the resolution of my client?Open Widget Manager from the UI and toggle between resolutions in the Client Mods tab.
1.3Cannot vote due to “Cloudfare redirecting”Try voting through mobile data when browser is having Cloudfare issues.
1.4Playing in MY/SG/TW and experiencing significant lagCall your internet service provider and ask to “change port”
1.5Patcher missing .NET frame work.Download and install:
https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-5.0.13-windows-x64-installer
1.6Nothing happens when clicking on dreamms.exeRun DefaultSettings.reg and make sure file location doesn't have any special characters.

Client errors

2.1d3dx9_43.dll was not foundDownload and install the latest DirectX Runtime libraries: https://www.microsoft.com/en-au/download/details.aspx?id=35
2.2MSVCR100.dll/MSVCR110.dll/MSVCR140.dll was not found.
Application unable to start correctly Error 0x000007b.
Download and install Visual C++ Redistributable: https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/
2.3Client crashes when opening inventoryRun regedit, go to HKEY_LOCALMACHINE > Software > WOW6432Node and delete Wizet.
2.4Invalid Pointer or weird symbols instead of text in-game/portals don't work properlySet your system locale to English (US) (Untick unicode) https://www.tenforums.com/tutorials/132050-change-system-locale-windows-10-a.html
2.5DLL class not foundIf setting your system locale to English with unicode unticked causes this problem, make sure your game file path does not contain a different language.
2.6How can I reset my Dream MS Client Mods settings to default?Run regedit, go to HKEY_CURRENT_USER > Software and delete DreamMS
2.7Unspecified errorCheck your monitor's refresh rate. Ideally you want it to be the highest possible and at least 60hz
2.8Crash when accessing widgets, selecting character, changing resolution or accessing fullscreen mode.

Changing resolution or entering fullscreen mode does nothing.
Close any third party game launchers running in the background (check Task Manager). Eg. Steam, Riot Vanguard, Blizzard, and sometimes also Discord. These game engine's anticheat system interfere with MapleStory.
 
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Study

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Updated thread Nov 2021 per November 2021 changelogs
  • Dream.ini is now integrated into Widget Manager and deprecated
  • Dream.ini settings can now be configured/toggled without re-clienting
  • Dream.ini settings are now preserved across patches
  • Widget window sizes, positions and settings are now preserved across sessions
How do I change the resolution?
Open Widget Manager from the UI and toggle between resolutions in the Client Mods tab.​

How can I reset my Dream MS Client Mods settings to default?
Run regedit, go to HKEY_CURRENT_USER > Software and delete DreamMS​
 

shawcableguy

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Sep 5, 2021
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I just installed on a new computer and now when i try to startup it says client is outdated ??
any help would be appreciated
 

Study

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Jun 16, 2021
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I just installed on a new computer and now when i try to startup it says client is outdated ??
any help would be appreciated
Run “Patcher” within your DreamMS folder to update to the newest patch files
 

Brief

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May 17, 2021
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Hello, everytime I execute the "Patcher" it closes and don't update the files, any solution? Thanks in advance
Might have to do a fresh re-install if you made sure your exclusions were sent for your Windows Defender and Antivirus.
 
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DCGohan

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Jan 22, 2022
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Hi. I just started today, and come to find some items like arrows/bolt and monster cards and medals i cannot drop or it freezes my client, no error. Tried deleting the registry, didn't do anything.
On a second note, my patcher won't run, says I need .NET. And I know i have it from other things i've done over the years.
 
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Brief

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May 17, 2021
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Hi. I just started today, and come to find some items like arrows/bolt and monster cards and medals i cannot drop or it freezes my client, no error. Tried deleting the registry, didn't do anything.
On a second note, my patcher won't run, says I need .NET. And I know i have it from other things i've done over the years.
You need the .Net Desktop Environment. You can download it here.
 
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Brief

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But will running the patcher fix the issue of not being able to drop some items?
It usually probably won't. Your case sounds almost like a corrupted .wz file.
You can try to delete the .wz files and running the patchers to reinstall those files.
It's also good practice to ensure you have the proper Microsoft Visual C++ runtime environments. Section 2.2's link will provide you with the updates you need.
 

DCGohan

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Jan 22, 2022
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I can't see how they are corrupted. It unzipped fine, i re extracted and still the same. re downloaded,m still the same. If they are corrupted its the goggle drive files. But i spoke to someone in game, they got the google drive file too, and they don't have this issue. I can say 99% it's not the files. There's something else going on I think.

So I ran the patcher, and briefly for a split second saw it say Failed patching. Sooo basically i think that means something else is wrong and it's not my files. But it makes no sense, the game works fine, just untradeable items and arrows and monster cards i can't drop, or i freeze. I''m assuming there's nothing I can do to fix this, since no one else has probably had this problem.

This problem would have also made me not able to farm the Marbas shoe and gloves, but i got lucky and got perfec stats first drops. So when i make another character and farm these gloves and boots, it'll be impossible to drop the current one to farm a better stat one.

I've also already had all these runtimes packages. They didn't do anything. Something else is going on.

Also trying to drop wizard potions feeezes me too, so it seems its random items.

EDIT so, I just tried to dropped horny mushroom tops(i dropped some earlier and was fine), and froze. So I'm thinking some sort of connection problem, but i don't lag, i don't get disconnected or anything. Just items going wonky randomly
 
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DCGohan

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Jan 22, 2022
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So i think I found the answer to this. I dropped by habit, but in FM, and nothing froze me, so i think i just have to drop stuff in the FM and i should be fine. So far it seems to work everytime
The only thing i'd have to test is if i can goto FM at the class boss maps, otherwise i can never farm the equips
 
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ahnbee

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Jan 23, 2022
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I try running DreamMS, but it says cannot proceed because DreamMS.dll was not found. How can I fix this?
 

Brief

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May 17, 2021
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Getting "Update Process Failed!" at around 50% trying to do a first install. Have deleted the files and tried again. This was using the "Patcher (64-bit)"

Attached is the logs which was requested in a previous thread but no answer was ever given.
As the log mentioned, it failed due to corrupted files. Probably a good idea to make an exclusion/exception folder on your Windows Defender and Anti Virus and download and extract the zip version from Mega or Google drive. (Links on the the dreamms home page)
 

Kwilis

Member
Jan 25, 2022
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As the log mentioned, it failed due to corrupted files. Probably a good idea to make an exclusion/exception folder on your Windows Defender and Anti Virus and download and extract the zip version from Mega or Google drive. (Links on the the dreamms home page)
I had gone back to ensure Windows Defender had made the exception but that turned out to not be the issue.

In the end I tried the google drive version and this appeared to have worked without any issues.

Thanks!
 
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Amandaala

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Feb 5, 2022
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I have just downloaded according to the instructions but I still get Gr2D failed screen mode and "unspecified error" even though my refresh rate is 60+ not sure what to do.
 

Brief

Staff member
Game Master
May 17, 2021
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I have just downloaded according to the instructions but I still get Gr2D failed screen mode and "unspecified error" even though my refresh rate is 60+ not sure what to do.
Sometimes it's caused by mismatching dual monitors and sometimes a pc restart will fix it. Try the PC restart first.
 

guyteram

Member
Jan 10, 2022
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hey when i try to login i get an error "this ID has been deleted or blocked please try different ID"
i get it with 2 of my accounts my ign is Cess and it happened the moment i used macro for boomerang +ds + assassinate
 

HNYuk

Member
Oct 7, 2021
2
0
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Any one have same issue?
I have try to download newest dream version for my fr's laptop but when i clicked to the dreamMs icon still have this issue. "the application was unable to start correctly 0xc00007b".