Basic installation / voting / lag issues
Client errors
1.1 | When I download the game, dreamms.exe is deleted | Turn off Windows Defender by going into Windows Security > Virus & Thread Protection > Under Virus & thread protections settings. Click on Manage settings. > Real-time protection (off). Don't forget to turn back on. Add the DreamMS folder to your exclusions (Virus & Threat Protection > Manage Settings > Add or remove exclusions > Add an Exclusion > Select the full DreamMS folder) https://www.windowscentral.com/how-exclude-files-and-folders-windows-defender-antivirus-scans |
1.2 | How do I change the resolution of my client? | Open Widget Manager from the UI and toggle between resolutions in the Client Mods tab. |
1.3 | Cannot vote due to “Cloudfare redirecting” | Try voting through mobile data when browser is having Cloudfare issues. |
1.4 | Playing in MY/SG/TW and experiencing significant lag | Call your internet service provider and ask to “change port” |
1.5 | Patcher missing .NET frame work. | Download and install: https://dotnet.microsoft.com/en-us/download/dotnet/thank-you/runtime-desktop-5.0.13-windows-x64-installer |
1.6 | Nothing happens when clicking on dreamms.exe | Run DefaultSettings.reg and make sure file location doesn't have any special characters. |
Client errors
2.1 | d3dx9_43.dll was not found | Download and install the latest DirectX Runtime libraries: https://www.microsoft.com/en-au/download/details.aspx?id=35 |
2.2 | MSVCR100.dll/MSVCR110.dll/MSVCR140.dll was not found. Application unable to start correctly Error 0x000007b. | Download and install Visual C++ Redistributable: https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/ |
2.3 | Client crashes when opening inventory | Run regedit, go to HKEY_LOCALMACHINE > Software > WOW6432Node and delete Wizet. |
2.4 | Invalid Pointer or weird symbols instead of text in-game/portals don't work properly | Set your system locale to English (US) (Untick unicode) https://www.tenforums.com/tutorials/132050-change-system-locale-windows-10-a.html |
2.5 | DLL class not found | If setting your system locale to English with unicode unticked causes this problem, make sure your game file path does not contain a different language. |
2.6 | How can I reset my Dream MS Client Mods settings to default? | Run regedit, go to HKEY_CURRENT_USER > Software and delete DreamMS |
2.7 | Unspecified error | Check your monitor's refresh rate. Ideally you want it to be the highest possible and at least 60hz |
2.8 | Crash when accessing widgets, selecting character, changing resolution or accessing fullscreen mode. Changing resolution or entering fullscreen mode does nothing. | Close any third party game launchers running in the background (check Task Manager). Eg. Steam, Riot Vanguard, Blizzard, and sometimes also Discord. These game engine's anticheat system interfere with MapleStory. |
Last edited by a moderator: